Privacy Policy

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Privacy Policy
Effective Date: 1st May 2025

At PitchLab Sales Consultancy, we are committed to protecting your privacy and ensuring that any personal information you provide is handled safely and responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your data.

Who We Are
PitchLab Sales Consultancy ("we", "our", "us") is a UK-based business providing sales consultancy, training, mentoring, and leadership services.

Information We Collect
We may collect and process the following information:

• Personal information: such as your name, email address, phone number, and company name when you fill out contact forms, sign up for newsletters, or request our services.
   
• Usage data: including pages visited, time spent on the site, browser type, and IP address through cookies and analytics tools.
   
• Communications: details of emails or messages you send to us or consultations you book.
   

How We Use Your Information
We use your data to:

• Provide and manage our services
   
• Respond to enquiries or contact requests
   
• Send relevant updates or marketing communications (only if you opt-in or subscribe)
   
• Improve our website and services through usage analysis
   
• Fulfil our legal or contractual obligations
   

Legal Basis for Processing
We rely on the following lawful bases to process your data:

• Your consent
   
• Our contractual obligations with you
   
• Our legitimate interests (e.g., improving services)
   
• Legal compliance
   

Sharing Your Data
We do not sell, rent, or trade your personal data. We may share it with trusted third parties who provide services on our behalf (e.g., website hosting, CRM platforms) — but only where necessary and under strict data protection terms.

Data Retention
We retain your data only for as long as needed to fulfil the purpose for which it was collected or to meet legal, contractual, or regulatory requirements.

Your Rights
Under UK GDPR, you have the right to:

• Access the personal data we hold about you
   
• Request correction or deletion of your data
   
• Withdraw your consent at any time
   
• Object to or restrict how we use your data
   
• Lodge a complaint with the ICO if you're unhappy with how we handle your information
   

Cookies
We use cookies to improve your experience on our website. You can choose to accept or reject cookies via your browser settings. More detail can be found in our [Cookie Policy] by clicking here. 

Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.

Contact Us
If you have any questions or requests regarding your personal data, please contact:

Stephanie Morris
Business Owner
📧 stephanie@pitchlabsales.co.uk
🌐 www.pitchlabsales.co.uk